Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour response guarantee with all our shared hosting packages, which means that each individual support request you email will undoubtedly be responded to within sixty minutes max. Our support staff members are educated to swiftly deal with any issue and to ensure that you get detailed information on any difficulty that you possibly have.
A Top–quality Support Service
Get in touch with us whenever needed. Our team of professionals will be online for you 24x7x365 to reply to all of your problems and to remedy any trouble that you may have. You are able to post a tech support ticket from the Tirevs Control Panel or drop an email at any time. Additionally, on business days, you can call us or make use of the live chat alternative.
An Intuitive Help Section
The Control Panel offers a complete practical knowledge base that is integrated into all sections. In each section, you will find a Help control key which will load for you a selection of step–by–step guides on how to work with a particular function or accomplish a specific action. In addition, we have crafted course online videos that allows you to get a better idea of the Control Panel’s interface.