Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You will find nearly all the answers to your questions in the intuitive Help Center section incorporated into our Control Panel. It boasts an enormous knowledgebase with commonly asked questions and exhaustive how–to articles written by our seasoned tech support team.

  • Top quality support service
  • Tutorial Video Clips

  • For all of you who want to learn how to handle a frequently experienced issue by watching a tutorial video clip, we’ve added a compilation of video tutorials to our Control Panel. All the how–to videos are brief and simple to comprehend. They offer you step–by–step demonstrations of different web site administration activities.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer support service with a 60–minute response time guarantee. A team of competent techs will be online for you to respond to all the queries that you could possibly have. During non–busy hours, an answer will be provided within just twenty minutes.