Support Channels

  • Video Tutorials
  • Video Classes

  • Our step by step video tutorials will help you with any activity within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center offers a long lineup of Frequently Answered Questions that include all the areas of our Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our support team is working 24x7x365 to reply to your technical queries. Expect a solution within up to 60 minutes after you have sent your ticket.

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Types of Help

  • Shared Hosting Support
  • Shared Hosting Help

  • If you have issues making use of our shared hosting services or need more resources for your sites, just let us know and we’ll give you the best information.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • In case that you run into issues managing your SolusVM administration interface, or with any of the web applications your VPS has been pre–configured with, just contact us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • If you need competent advice from an admin expert or need to enhance the setup of your dedicated server, just inform us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a staff of seasoned experts ready to assist you with anything at all connected with your semi-dedicated server. They are on hand 24/7 all year long.
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